SharkOps
On-Prem & Hybrid Automation

On-Prem to Any Cloud — One Automation Engine for Every Server You Run.

SharkOps designs, builds, and operates end-to-end server provisioning and configuration automation that spans your physical data centre, your virtualization estate, and every major public cloud. Bare-metal, virtual, Unix, Windows, on-prem or cloud — the same catalog-driven workflow provisions it, secures it, monitors it, and hands it back fully production-ready.

Who This Is For

Teams that need consistent, catalog-driven builds across a mixed physical, virtual, and cloud estate

Infrastructure & Platform Teams

Running hybrid estates — physical servers, VMware VMs, and multi-cloud workloads side by side.

ITSM Owners

Who want provisioning driven from the service catalog and Service Requests, not manual runbooks.

Security, Compliance & CMDB Owners

Who need every new server to arrive hardened, agent-covered, and inventoried — with no manual gaps.

What We Deliver

We build the automation as a set of catalog-integrated workflows and skills, tied to each Service Request (SR), organised into three lifecycle stages.

1

Prebuild

  • Validate SR and catalog inputs; resolve credentials securely — no secrets in scripts.
  • Hostname generation, DNS / IP conflict checks, stale-record detection.
  • Target-environment detection (physical vs virtual, interconnected vs isolated network zones).
  • Approval-gated fan-out so one request can drive multiple servers.
2

Build

  • Physical (Unix & Windows): bare-metal provisioning via iDRAC — power control, virtual media boot, BIOS/RAID configuration, OS deployment.
  • Virtual (Unix & Windows): VM lifecycle via vCenter — clone from template, guest customization, resource sizing, disk and network attach.
  • Cloud (Unix & Windows VMs): native provisioning across Azure, OCI, AWS, and GCP — instance creation, disk initialization, VNet/subnet placement, tagging.
3

Postbuild

  • Hostname and local/service account creation; Active Directory domain join.
  • Disk initialization and partitioning; NFS mounts where required.
  • Security-agent deployment: CrowdStrike Falcon (EDR) and Trend Micro Deep Security / Cloud One (anti-malware & IPS) with policy assignment.
  • Monitoring onboarding into SolarWinds Orion via the SWIS REST API.
  • Palo Alto network-security integration, SCCM config management, OS hardening, Windows activation.
  • CMDB write-back and reboot-and-validate before handoff.

Coverage Matrix

Every target — physical or cloud — goes through the same Prebuild → Build → Postbuild pipeline, so a server lands identically configured regardless of where it runs.

Platform Unix Physical Unix VM Windows Physical Windows VM
On-Prem (iDRAC / vCenter)
Azure
OCI
AWS
GCP

Tools & Platforms We Integrate

Provisioning & Virtualization
iDRAC VMware vCenter Azure OCI AWS GCP
Security & EDR
CrowdStrike Falcon Trend Micro Deep Security / Cloud One Palo Alto
Monitoring & Config
SolarWinds Orion Microsoft SCCM
Directory, Inventory & Orchestration
Active Directory CMDB ITSM Catalog / SR Workflows SSH · WinRM · Cloud Run Commands

Why SharkOps

One engine for the whole estate — built for the messy real-world cases, not just the happy path

One engine, every target

Physical, virtual, and four clouds under a single workflow model.

Catalog-native

Provisioning is driven from the ITSM Service Request, so it fits your existing request-and-approval process.

Secure-by-default handoff

No server leaves the pipeline without EDR, IPS, monitoring, domain join, and CMDB registration.

Scenario-hardened

The workflows handle isolated vs interconnected networks, stale DNS, agent re-registration, and credential edge cases — not just the happy path.

Frequently Asked Questions

Can you provision servers across both on-prem and public cloud?
Yes. The same catalog-driven workflow provisions bare-metal and virtual servers in your data centre (via iDRAC and vCenter) and Unix and Windows VMs across Azure, OCI, AWS, and GCP. Every target runs through the identical Prebuild → Build → Postbuild pipeline, so servers land identically configured regardless of where they run.
How does the automation integrate with our existing ITSM and service catalog?
Provisioning is driven from your ITSM service catalog and tied to each Service Request, so it fits your existing request-and-approval process. One request can fan out to multiple servers behind an approval gate, and status is tracked end-to-end in ITSM with a CMDB write-back before handoff.
What security and compliance steps run automatically on every build?
No server leaves the pipeline without EDR (CrowdStrike Falcon), IPS and anti-malware (Trend Micro Deep Security / Cloud One), monitoring onboarding into SolarWinds Orion, Palo Alto network-security integration, Active Directory domain join, OS hardening, and CMDB registration — closing the "server went live without an agent" gap.

One Automation Engine for Every Server You Run

Let our automation team map your hybrid estate and show how a single catalog-driven pipeline can provision, secure, and hand back every server production-ready — physical, virtual, or cloud.

Book a hybrid-automation assessment